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Ticket Management
Ticket Management
Close the feedback loop effectively with the smart ticketing system
By Venkata
18 articles
Automations
Email Notifications in Ticket Management
Canned responses
Workflows in Ticket Management
Macros: Simplifying repetitive ticket actions
Round-robin ticket assignment
Setting Business hours
Dynamic Tickets Assignment
General
Create custom Ticket fields
Export ticket details
Creating ticketing teams
Related Tickets
Creating SLA Policy
Changing Requestor in Tickets Management
CSV Export and Settings Shortcuts in Tickets List View
Ticket Filtering
Email Signature Feature for Ticket Management Module
Ticket Templates
Frontline Mobile App
