Export ticket details

Seamlessly export comprehensive ticket Details

Exporting the ticket details for analysis or for checking purposes might end up as a difficult task citing the huge volume. With SurveySparrow you can export the ticket details in different formats.

Let's see how it is made:

1. Log in to your SurveySparrow account and click the Settings icon.

2. Under Ticket Management, click Export Data.

The data can be exported in 2 ways: Excel(xlsx) and in JSON format

3. Select the Format in which the data is required and choose the fields that are needed for the export file.

The ticket information is categorized as Ticket fields, Assignee details, and Requester details.

4. Under Ticket fields select the details that you'd like to export.

Click on the next category to proceed with selecting the corresponding details.

5. Once the fields are chosen, click Export to get the data in the selected format.

And that's how you export ticket data in SurveySparrow.

Feel free to reach out to our community if you have any questions.