Calculating Completion Rate for Surveys | Employee 360

If you are conducting a survey, it is important to know how many people are completing it. The completion rate is a measure of the percentage of people who finished the survey. It is an important metric that can help you evaluate the effectiveness of your survey and make necessary improvements.

Here is a step-by-step guide on how to calculate the completion rate for your survey:

Step 1: Determine the Number of Respondents who Opened the Survey The first step is to determine the number of respondents who opened the survey. This is the total number of people who had access to the survey.

For example, if you sent out 500 survey invitations via email, and 250 people opened the survey, then the number of respondents who opened the survey is 250.

Step 2: Determine the Number of People who Completed the Survey The next step is to determine the number of people who completed the survey. This is the total number of people who finished answering all the questions in the survey.

Continuing with the example above, if out of the 250 people who opened the survey, 200 people completed it, then the number of people who completed the survey is 200.

Step 3: Calculate the Completion Rate The final step is to calculate the completion rate. This is the percentage of people who completed the survey out of the total number of people who opened the survey.

There are two ways to calculate the completion rate: using a formula or dividing the number of people who completed the survey by the number of people who opened the survey.

Using the formula:

Completion rate = (Number of people who completed the survey / Number of people who opened the survey) x 100%

Using the example above, the completion rate can be calculated as follows:

Completion rate = (200/250) x 100% = 80%

Alternatively, the completion rate can be expressed as a fraction:

Completion rate = (Number of people who completed the survey / Number of people who opened the survey)

Using the example above, the completion rate can be expressed as:

Completion rate = 200/250 = 0.8

Therefore, the completion rate for the survey is 80%.

In conclusion, the completion rate is an important metric that can help you evaluate the effectiveness of your survey. By following these simple steps, you can easily calculate the completion rate for your survey and make necessary adjustments to improve response rates.