How to Access Various Logs in SurveySparrow

SurveySparrow is a powerful survey and feedback platform that allows users to gather valuable insights and information. While creating and conducting surveys is a vital part of the platform, SurveySparrow also provides access to logs for different aspects of your survey campaigns. These logs help you keep track of activities, troubleshoot issues, and gain a better understanding of how your surveys are performing. In this article, we will guide you on how to access various logs in SurveySparrow.

Email Logs

Email logs are essential for tracking the delivery and engagement of survey emails. To access your email logs in SurveySparrow, follow these steps:

1. Go to <domain>/logs/email, where <domain> is your SurveySparrow account's domain name.
2. Log in with your SurveySparrow credentials.
3. You will be directed to a page where you can view detailed email logs, including delivery statuses, open rates, and click-through rates for your survey emails.
   

   

Webhook Logs

Webhooks are a powerful feature in SurveySparrow, allowing you to integrate your surveys with other applications and receive real-time data. To access webhook logs, follow these steps:

1. Go to <domain>/logs/webhook.
2. Log in to your SurveySparrow account.
3. Here, you will find a log of all webhook activity, including successful and failed webhook requests, with detailed information on the data exchanged.
   

   

   
   

Custom SMS Target Logs

If you use custom SMS targets for your surveys, it's essential to keep track of SMS delivery and responses. To access custom SMS target logs, do the following:

1. Visit <domain>/logs/target.
2. Log in using your SurveySparrow credentials.
3. You'll find logs related to your custom SMS targets, including delivery statuses and response rates.
   

   

   
   

API Logs

SurveySparrow offers an API that enables you to automate various tasks and integrate surveys with your applications. To access API logs, follow these steps:

1. Go to <domain>/logs/api.
2. Log in with your SurveySparrow account credentials.
3. On this page, you can access detailed logs of API requests and responses, making it easier to track the interactions between your systems and SurveySparrow.
   

   

   
   

Integration Logs

Integrations play a significant role in connecting your surveys with other tools and platforms. SurveySparrow allows you to track these integrations through integration logs:

1. Navigate to <domain>/logs/integration.
2. Log in to your SurveySparrow account.
3. Here, you will find logs related to your integrations, showing details of data transfers and any potential errors.
   

   

Conclusion

Accessing various logs in SurveySparrow is crucial for monitoring the performance and effectiveness of your survey campaigns. Whether you're interested in email delivery, webhook activity, custom SMS targets, API interactions, or integration logs, SurveySparrow provides the tools to keep you informed. By regularly checking these logs, you can ensure that your surveys are running smoothly and optimize your survey strategies for better results.

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