Manage G2 reviews with SurveySparrow

Sync and manage your G2 reviews easily

It’s a no-brainer to say that reviews from G2 play a significant role for businesses. With the credibility of such a platform, it’s important that you keep an eye on it for your business to acknowledge the reviews. It won’t be an easy task to manage numerous reviews that keep coming your way. That’s where SurveySparrow can step in to assist you.

Let’s see how to add the G2 platform to your SurveySparrow account.

1. Log in to your SurveySparrow account.

2. Click Reputation.

3. Click the 3-dot icon and choose Manage Platforms.

4. Click Add New Platforms button.

A slide-in panel will appear.

5. Select G2 from the dropdown.

6. Enter the API token and URL generated from your G2 account.

Generating API token

• Log in to https://my.g2.com
• Navigate to Integrations > API Tokens & Apps
• Enter a label name for your reference
• Select “My Organization/Product” from the Integration Partner dropdown.
• Click Create New Token and copy the token.

Fetching the URL

• Go to https://www.g2.com/
• Search and navigate to your product’s page
• Copy the URL. 
• Example: https://www.g2.com/products/YourProduct/reviews

7. Add a label for your reference.

8. Click Save Platform.

You can see all your reviews from G2 in the Reputation section. Now, managing your G2 reviews has just got easier. You can set workflows to automate replies, put the awesome reviews in the spotlight, and other internal actions to manage your G2 reviews efficiently.

Benefits:

• Filter and reply to G2 reviews easily
• Embed appealing G2 reviews on your website
• Create tickets for G2 reviews and manage them with your internal teams
• Set up workflows to automate actions for the G2 reviews

Note:

• You can load and manage up to 30 reviews during the trial period. Book a demo to fetch and manage more reviews

Now that’s how managing your G2 reviews can be made simple. Stay informed about what your customers feel about your business. Take necessary actions to deliver delightful customer experiences.

Please reach out to us if you have any questions. We are just a chat away!