How to enable Voice Transcription?

Real-time conversion of recorded audio into a text format.

With the new Voice Transcription feature, you can record your voice, let the system convert it into a transcribed text format, and submit your survey responses, in real-time.  

Let’s see how the Voice Transcription works.

1. On your new survey or an existing one, create a text question along with the other questions to survey your audience.

2. Enable the Voice Transcription toggle under Options to convert the spoken survey responses into a transcribed text format.

3. Now, when a respondent takes part in your survey and answers the question for which the Voice Transcription is enabled, you can collect voice-transcribed responses in the Results tab.

Advantages

• You can process real-time verbatim transcription, thereby understanding your respondents’ thought process behind every open-ended question.  
• Voice Transcription drastically reduces the time and effort required for respondents to type and submit the responses for their survey
• The transcribed responses tend to be extremely accurate which helps you understand your respondents’ emotions, sentiments, and more. 
• Voice-driven data will help your customer-facing teams take immediate action and achieve satisfied customer service.  

Note:

• Voice Transcription works only for the Text Questions

Now, that's how you create an engaging experience for the respondents.

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