The most dreadful thing about surveys is the endless number of questions, picking away at your brain one lobe at a time. Nothing else can kill your mood harder, and this is how surveys are left incomplete, helping neither the customer nor the business that sent them out in the first place.
Here’s how you can improve your survey completion rates:
Keep your questions straight and to the point. Beating around the bush will get you nowhere. Accurate questions play a strong role in boosting survey completion rates.
Make the intent of the survey data clear to your respondents. This would prompt them to provide genuine feedback and complete the survey.
Keep the survey sharing to a minimum. Constantly badgering your respondents can give them a bad case of survey fatigue. Share surveys on a monthly or quarterly basis, thus setting a clear target for each survey prior to sharing it with respondents.
Put yourself in your respondents’ shoes. Imagine how they would feel about a question or response option, and observe your reaction to the survey. This will give you a clear idea about your survey content.
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