Manage Trustpilot reviews with SurveySparrow

Effective management of Trustpilot reviews is crucial for businesses aiming to uphold a favorable online reputation. By actively engaging with feedback, and addressing issues promptly, businesses can improve the overall customer experience.

Positive reviews enhance brand credibility and attract potential customers, while negative reviews offer valuable insights for improvement. Now, you can manage it all by connecting your Trustpilot reviews with SurveySparrow. Let’s see how to do that.

How to fetch your product URL from Trustpilot

1. Navigate to your company’s page on Trustpilot.

2. Copy the entire URL.

While adding the platform for Reputation Management, enter the copied link in the URL field.

Connecting Trustpilot reviews with SurveySparrow

1. Log in to your SurveySparrow account.

2. Under the Reputation menu, click All Reviews.

3. Click the 3-dot icon and choose Manage Platforms.

4. Click Add New Platforms.

5. Select Trustpilot from the platforms list.

6. Enter your Trustpilot listing’s URL and provide a name for your reference.

7. Click Create Platform.

Now, you can manage your company’s Trustpilot reviews easily from SurveySparrow.

Please reach out to us if you have any questions.