SurveySparrow assists businesses with default email domains for sending surveys, getting response notifications, and internal communications. In this pursuit, a dedicated domain is allocated for each customer.
To fully leverage the default domain and prevent emails from landing in your customers' or employees' spam folders, we kindly request you whitelist the designated domain.
Following are the sub-domains and the corresponding usage for your free default email domain,
mailer.yourFreeDefaultDomain - Emails related to Classic & Chat surveys
cx.yourFreeDefaultDomain - Emails related to CX surveys
ex.yourFreeDefaultDomain - Emails related to 360 Assessments
tickets.yourFreeDefaultDomain - Emails related to Ticket Management
You can find your default domain under Settings>Email Settings>Default>Free email
We recommend setting up a custom domain to further strengthen your email delivery.
Please reach out to us if you have any questions. We’re just a chat away!