At SurveySparrow, we're committed to optimizing your survey management and response collection process. We recognize that managing closed surveys, cut-off dates, and expired links is a pivotal aspect of this process. However, the standard "Survey Has Ended" page might not always align with your brand identity or the message you intend to convey.
Your Feedback Ignited Change
Your feedback serves as a catalyst for our continuous improvement. Many of our valued users have voiced their desire to personalize the "Survey Has Ended" page. This desire stems from a need to ensure that this page resonates with your brand's voice and maintains a seamless experience for respondents.
Introducing Personalized "Survey Has Ended" Pages
We are thrilled to introduce the capability to customize the "Survey Has Ended" page within SurveySparrow. This game-changing feature empowers you to create a tailor-made, brand-aligned message for respondents who encounter the "Survey Has Ended" page due to survey closures, cut-off dates, or link expiration.
Empower Yourself with Customization
- The redirect URL : Take control of the URL link that redirects respondents who attempt to access a closed survey. This puts you in command, allowing you to guide respondents to relevant information or alternate actions that resonate with your goals.
- Craft a Distinct "You’ve Missed It" Message (Title) : Replace the default "You’ve missed it" message with a personalized, on-brand communication. Infuse your unique tone and deliver a message that resonates with your respondents.
- Tailor the Closure Message (Description): Customize the secondary message to provide additional information or guidance to respondents. Use this space to reassure them, present alternative options, or offer a point of contact for further assistance.
Seamless Customization Process
- Log into Your SurveySparrow Account: Access your SurveySparrow dashboard using your credentials.
- Access Survey Settings: Navigate to the survey you wish to personalize the "Survey Has Ended" page for and access its settings.
- Unlock Customization Options: Within the survey settings, locate the "Survey Has Ended" customization section. Here, you can effortlessly modify the SS link and fine-tune the custom text fields.
- Preserve Your Changes: After sculpting your desired changes, remember to save them. This will seamlessly integrate your bespoke "Survey Has Ended" page into respondent interactions.
Elevate with Personalization
- Brand Identity Enhancement: Infuse your brand identity into every respondent interaction, even when the survey concludes, for a holistic brand experience.
- Crystal-Clear Communication: Communicate the survey's status with clarity while providing guidance, alternatives, or next steps through a customized message.
- Post-Survey Engagement: Utilize personalized closure pages to keep respondents engaged post-survey, channeling them toward relevant actions or initiatives.
At SurveySparrow, we're unwavering in our commitment to enhancing your survey journey. With the power to tailor the "Survey Has Ended" page, you now have the tools to ensure that every respondent touchpoint conveys your brand's essence and aspirations. Begin your customization journey today, and unlock the full potential of every survey interaction.